AND DELIVERY DETAILS
AND DELIVERY DETAILS
Before shipping, all our products are checked for quality. At ACCOUNT you can check your order status. We start producing the products when you order and after we received your payment. As all of our products are made from hand the production can take up to 7 working-days. Normally we manage to be faster. As soon as your order is being shipped, you’ll receive a shipping confirmation.
All shipping is subject to weight and volume. This is why we can only tell you the final shipping rate at the checkout.
The estimated shipping rate for one of our dog pillows is 6,99 € for national orders within Germany.
For EU orders (Zone 1) the estimated shipping rate would be 14,99 € for a dog pillow. Some islands and areas are excluded (please see below).
For non-EU Europe (Zone2) the estimated shipping rate would be 24,99 €.
For worldwide shipping in Zone 3 (USA, Canada, Israel – please see on the bottom which other countries belong to zone 3) the estimated shipping rate would be 29,99 €.
For worldwide Zone 4 the estimated shipping rate is 39,99 €.
If you want to buy more than one pillow, please get in touch with us for a discount!
|Cyprus (except Northern Cyprus)||Monaco|
|Czech Republic||Netherlands (except non-European territories)|
|Denmark (except the Faroe Islands, Greenland)||Poland|
|Finland (except the Åland Islands)||Romania|
|France (except overseas departments and territories)||Slovakia|
|Greece (except Mount Athos)||Slovenia|
|Hungary||Spain (except the Canary Islands, Ceuta + Melilla)|
|Italy (except Livigno and Campione d’Italia)||United Kingdom (except the Channel Islands)|
|Åland Islands (Finland)||Liechtenstein|
|Mount Athos (Greece)||Moldavia|
|Campione d’Italia (Italy)||Norway|
|Ceuta (Spain)||Russian Federation|
|Faroe Islands (Denmark)||San Marino|
|Gibraltar (United Kingdom)||Serbia|
|Channel Islands (United Kingdom)||Vatican City|
|Canary Islands (Spain)||Cyprus (Northern Cyprus)|
|Kosovo (Serbian province)|
|Egypt||St. Pierre & Miquelon (FR)|
|Kazakhstan||United States of America|
Rest of world. All countries and territories not covered by zones 1, 2 or 3.
For further information visit: DHL INTERNATIONAL
Please note that orders that are made on the weekend or on german (official) bank holidays are processed on the next following working-day. If, for any reason, we are not able to ship your order within the declared time window, we’ll contact you immediately.
As soons as your order was shipped we cannot make any amendments (change of product, size, colour, delivery adress).
You can check the status of your order here ACCOUNT – around the clock, seven days a week.
If you’d like to locate your oder after the dispatch we will communicate the tracking number to you on request. You can get in touch with us any time CONTACT US.
Just got in touch with us and got your tracking number? Please fill it in here HERE to see the abode of your order.